In September 2024 I was a guest speaker at Legal & General’s global product community connects where I was asked to present on a topic of my choice that I am passionate about.
This presentation explores biases in product design and how to minimise biases and risks to maximise product outcomes. Starting by framing product risks and bias I then discussed types of bias and shared real-world examples of the negative impact bias can have on products and businesses. This interactive session then used How Might We exercises to explore ways to minimise biases when discovering and delivering product needs and solutions.
To learn more, please download the original PowerPoint slides below and review the detailed slide notes.
Disclaimer: Images used in this video are for personal use only. If you would like any to be removed please contact me and I will gladly take them out.
0 Comments